Privacy Statement

General Privacy SE Computer Services needs to gather and use selected information with which to conduct business. This information is business related – Company Name and Address,, Company Telephone and Fax Numbers. In addition, we keep a list of individual contacts from the organisation for billing and support purposes. This data is limited to Name, Job Title, Business Telephone, Business Mobile Numbers and Business Email Addresses. This data is not shared with third parties. We will only contact you via email with every day business emails. We do not participate in email marketing

Support Policy

As part of support procedures, we may request access to your pc / server to assist in resolving your query. This access is only at your request. Access is via a remote connection software such as Teamviewer. These connections require a one-time password that, once the connection is closed, is no longer valid. If you have supplied VPN credentials to allow for support on an on-going basis then these credentials are stored in a user-id/password protected secure system. As part of your support request we may ask to take a copy of the data to resolve your query. This data is only held for the purposes of query resolution and is removed from our secure on premise server 30 days after the closure of the support query

Please click Here to download a copy of our Privacy Policy.